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Down Jacket
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Size guide — Down Jacket

Size chart: Down Jacket
| Size | Chest (cm) | Chest (in) | UK collar |
|---|---|---|---|
| S | 91–96 | 36–38 | 14.5–15 |
| M | 97–102 | 38–40 | 15–15.5 |
| L | 103–108 | 40–42 | 15.5–16 |
| XL | 109–114 | 42–44 | 16.5–17 |
| 2XL | 115–120 | 44–46 | 17–17.5 |
| 3XL | 121–126 | 46–48 | 18 |
Only the sizes this product comes in. Body measurements. Knitwear is usually cut with a little more room; jackets are cut to go over a shirt or a light jumper.
How to measure: Chest — around the fullest part, under the arms, tape level and snug but not tight.
and 2k+ other customers love and recommend Ashcroft London
Serious Winter Warmth Without the Ski-Slope Bulk
When the first frost bites, you want real warmth that still looks like everyday clothing. This jacket is filled with duck down, finished with a stand collar and cut in clean quilted channels that keep the shape neat rather than technical.

Why You'll Love It:
- Duck Down Fill – Warm for its weight and easy to move in, so you stay comfortable from the station platform to the office door.
- Stand Collar With Contrast Lining – Sits close to the neck to block the wind, with a soft lining you can feel against your skin.
- Pockets Everywhere – Two snap flap chest pockets, two front pockets and a sleeve pocket for the things you always need.
- Ribbed Hem and Cuffs – Seals in warmth at the wrists and waist, and keeps the silhouette tidy.
- Three Quiet Colours – Navy, Gray and Brown, all easy to pair with jeans, chinos or a smart overshirt.
How to wear it: Over a knit and dark jeans for weekend errands, or over a shirt for the winter commute when a heavy overcoat feels like too much.
Tumble dry low with dryer balls to restore the loft after washing. When the cold properly sets in, you'll be glad this is on the hook by the door.
Ordered today, shipped tomorrow.
Fit Guide: Cut to standard UK sizing. Between sizes, or prefer a roomier feel? Choose the next size up — full measurements are in the size guide.
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Shipping Policy
What is the delivery time?
Our delivery process consists of two stages:
1. Processing Time
Within 1–2 business days after placing your order, it will be reviewed, approved, and carefully packed. Your package will then be prepared for shipment.
2. Delivery Time
United Kingdom: 3–7 business days
All orders are shipped through our trusted delivery partners.
Please note that all delivery times are estimates and do not include possible customs delays. During busy periods such as Christmas, Black Friday, and New Year, deliveries may take longer than usual.
How much does shipping cost?
We offer Free Premium Shipping on all orders. This includes insurance coverage in the event of theft, loss, or damage during transit.
Where is my package?
Once your order has been shipped, you will receive an email containing your tracking number.
You can track your order through the tracking page on our website. Simply click "Track Your Order" in the main menu.
For logistical reasons, orders may occasionally be shipped in multiple packages.
My tracking number is not working
Please allow up to 5 business days for tracking information to be updated after shipment.
If your tracking number still does not show any information after several days, please contact our customer support team for assistance.
Shop with confidence.
Not 100% satisfied with your purchase? No worries. You have 30 days after delivery to return your item and receive your money back.
We believe in our quality, and we want you to experience it risk-free.
Return & Refund Policy
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.)
Information Regarding Withdrawal
Right of Withdrawal
You have the right to withdraw from this contract within 30 days without giving any reason.
The withdrawal period is 30 days from the day:
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On which you, or a third party designated by you (other than the carrier), take possession of the goods, provided that you ordered one or more goods in a single order and they were delivered together.
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On which you, or a third party designated by you (other than the carrier), take possession of the last item, provided that you ordered multiple goods in a single order and they were delivered separately.
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by email at:
service@ashcroftlondon.co.uk
You may use the model withdrawal form below, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient that you send your notice of withdrawal before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (except for any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and no later than 30 days from the day we receive your notice of withdrawal.
We will use the same payment method that you used for the original transaction unless expressly agreed otherwise. Under no circumstances will you be charged any fees for this reimbursement.
We may withhold reimbursement until:
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We have received the returned goods; or
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You have supplied evidence that you have returned the goods,
whichever occurs first.
You must return the goods to us without undue delay and no later than 30 days from the day on which you informed us of the withdrawal of this contract. The deadline is met if you send the goods before the 30-day period has expired.
You are responsible for the direct cost of returning the goods. Email us at service@ashcroftlondon.co.uk before you send anything back, and we will refund your goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Exclusions and Loss of the Right of Withdrawal
The right of withdrawal does not apply to contracts:
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For the supply of goods that are made to the consumer’s specifications or clearly personalized.
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For the supply of goods that are liable to deteriorate or expire rapidly.
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For the supply of alcoholic beverages whose price was agreed upon at the conclusion of the contract, but which can only be delivered after 30 days and whose value depends on market fluctuations beyond our control.
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For the supply of newspapers, magazines, or periodicals, except for subscription agreements.
The right of withdrawal expires prematurely for contracts:
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For the supply of sealed goods that are not suitable for return due to health protection or hygiene reasons if the seal has been removed after delivery.
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For the supply of goods that have been inseparably mixed with other items after delivery due to their nature.
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For the supply of sealed audio recordings, video recordings, or computer software if the seal has been removed after delivery.
Model Withdrawal Form
Please contact us at the following email address before returning any goods:
service@ashcroftlondon.co.uk
Please note that the return address shown on our packages is not our return address. Our return address will be provided upon request via email.
If you wish to withdraw from the contract, please complete and send the following form to us by email.
Withdrawal Form
I/We () hereby give notice that I/We () withdraw from my/our (*) contract concerning:
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The purchase of the following goods (*)
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The provision of the following service (*)
Ordered on: __________________
Received on: __________________
Name of Consumer(s):
Address of Consumer(s):
Signature of Consumer(s) (only if this form is submitted on paper):
Date:
(*) Delete as appropriate.
We believe fashion is a powerful way to express individuality and confidence. That's why we are dedicated to helping you find pieces that truly reflect your personal style and preferences.
Our professional and friendly customer service team is always available to assist you whether you need guidance on sizing, styling advice, or general support. Please feel free to contact us at any time through our contact form or by email at service@ashcroftlondon.co.uk
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